Professional Photographers & FAA Licensed Remote Drone Pilots
THE IMPORTANT BUT BORING STUFF
We are committed to ensuring you are happy with our service and finished product. We believe that we are only as good as the last service we perform and will do whatever we can to make sure you are completely satisfied. Communication is key to a strong client relationship. Please let us know anything we can do to make our relationship great for many years to come.
By booking service the agent/broker agrees to the following Terms of Service:
Photographer Ownership: The Photographer retains 100% of the copyright for all delivered media (photos, video, 3D tours).
Agent License: The Photographer grants the Agent a non-exclusive, non-transferable license to use the media solely for marketing the specific property.
Expiration: This license automatically terminates once the property is sold, leased, or the listing expires.
No Third-Party Transfers: The Agent may not sell, gift, or transfer the media to builders, stagers, homeowners, or subsequent real estate agents.
Service Fee: The Agent agrees to pay a fixed fee as stated and agreed upon prices for the requested services.
Payment Deadline: Full payment is due prior to non-watermarked, high-resolution download.
Late Fees: Invoices unpaid after 7 days will incur a late fee of $25 or 10% per month.
Notice Requirement: The Agent must provide at least 24 hours' notice to cancel or reschedule a shoot.
Late Cancellation Fee: Cancellations made within the restricted window are subject to a fee of $100.
Weather Policy: If inclement weather prevents outdoor shooting, the Photographer-Pilot will reschedule the exterior at no extra cost, though interior shoots may still proceed.
Camera-Ready State: The Agent is responsible for ensuring the property is clean, staged, and ready for shooting prior to the Photographer's arrival.
No On-Site Staging: The Photographer is not responsible for cleaning, moving furniture, or staging rooms.
Delays: If a shoot is delayed or impossible due to a unready property, a reschedule fee of $100 will apply.
Product Revisions: Unless otherwise noted or agreed upon, agent is allowed 1 round of standard product edits to any digital media. Enhanced add-ons or premium edits may not be included. Requests for edits may delay delivery of assets by 24-hours.
24-Hour Delivery of Media Assets: 24-hour delivery of assets only applies to standard HDR bracketed images and basic image add-ons.
All Other Media Assets: 24-hour delivery does NOT apply to non-standard images including, but not limited to, 2D & 3D floor plans (i.e. Cubicasa), 3D walk-thru's (i.e. Matterport), Social media reels, property videos, 3D models, etc.
Portfolio Rights: The Photographer reserves the right to use all media for marketing, social media, website portfolios, and industry competitions.